When you choose outsourced IT, something to keep in mind is that there are certain limitations and basically, those are more about what the provider can be accountable for and in what situations. That is why you need to be sure that between you and the specialist you hire, there is clear communication and you can talk transparently about what both parties’ expectations are. This way there will be no issues in the end. For starters, it comes to you to make sure that you hire someone who knows how things work in your field.